Beth Daley Ullem, MBA

Governance Expert and Advocate for Safety and Quality in Health Care

Beth Daley Ullem, MBA, is a nationally recognized governance expert and advocate for safety and quality in health care. Beth works with health system leadership teams, boards, and health care industry leaders to develop programs that improve the quality of patient care and better enable boards to provide oversight of quality and safety. Beth was the project lead and lead author for the Institute for Healthcare Improvement (IHI) White Paper: Framework for Effective Governance of Health System Quality. She was also an expert contributor to Leading a Culture of Safety: A Blueprint for Success.

Beth currently serves on the boards of Solutions for Patient Safety, a 100+-hospital pediatric network, the Society to Improve Diagnosis in Medicine and the Medstar Insitute for Quality and Safety. Beth was formerly on the Board of Governors of the National Patient Safety Foundation, now part of IHI, and the Center for Healthcare Value. Beth also formerly served on the system boards of Thedacare, a hospital system in northeast Wisconsin, and the Children’s Hospital of Wisconsin Health System.

Beth established Quality and Safety First to work as an advisor to individual heatlh systems on their board quality and safety capabilities. Beth leads board education sessions and provides advisory services supporting boards with governance. Beth is passionate about reducing harm and errors, improving the transparency of health care outcomes, and better enabling hospital boards to engage thoughtfully on quality issues. Her passion is driven by the loss of her son to a medical error in 2003 and her desire for all patients to have safe and respectful care and transparent clinical and quality outcomes.