Person and Family Engagement Panel Archives • Patient Safety Movement

Steven Coffee

Lt Col Steven L. Coffee is the Chief, Joint Military Personnel and Senior Leader Management Division at Headquarters U.S. Cyber Command. He oversees HR operations for a 1500+ member joint military and civilian defense cyber organization in this capacity.

He provides subject matter expertise, strategic and tactical level leadership direction to a team of 8 personnel in policy development, personnel resource planning, talent management, and professional development.

Colonel Coffee has a Bachelor of Arts in Political Science from Morehouse College in Atlanta, GA, a Masters in Legislative Affairs from George Washington University, and a Masters in Clinical, Quality, Safety, and Leadership from Georgetown University. He has completed Joint and Combined Warfighting School through the National Defense University, Air Command and Staff College, and Air War College through the Air Force, Air University.

He entered the Air Force in 2001 through the Tennessee State University Reserve Officer Training Corps. His previous assignments include: U.S. Central Command, the National Security Agency/Central Security Service, U.S. Special Operations Command, Joint Base Langley-Eustis, Headquarters U.S. Air Force, the Joint Staff, and he commanded the Force Support Squadron Commander, National Reconnaissance Office.

Colonel Coffee deployed in support of OPERATION ENDURING FREEDOM, SENTINEL SENTRY, and SPARTAN SHIELD and served as a military aide to President George W. Bush and Barack H. Obama on the social staff. As a White House Military Social Aide, Colonel Coffee facilitated the planning and execution of all social events and official functions on behalf of the President and First Lady of the United. Colonel Coffee is married to Sezanne Coffee, and has one child Steven Coffee II.

Colonel Coffee is a charter member and first community Chair of the MedStar Georgetown Patient and Family Advisory Council for Quality and Safety (PFACQS) and currently assists in patient advocacy for the MedStar Health System as well as the Partnership for Patients. He was a featured panelist during a Centers for Medicare and Medicaid Services (CMS), Person and Family Engagement (PFE) Affinity Group Pacing Event discussing Organ Donation and Transplants: Lessons Learned on How to Meaningfully Engage Patients and Families to Improve Patient Safety. Colonel Coffee’s son is a sepsis survivor. He has worked closely with MedStar Health and MedStar Georgetown to create sepsis awareness material in addition to producing a video to highlight the importance of early detection and treatment. Most recently, Colonel Coffee engaged with MedStar Georgetown’s PFACQS to partner with the Defense Health Agency (DHA) to improve sepsis awareness among Department of Defense military and civilian employees during outpatient care.

Teresa Gentry

Neelam Dhingra, MD

Dr. Neelam Dhingra, MD, heads the WHO Transformative Flagship Initiative “A Decade of Patient Safety 2021-2030” at WHO headquarters, Geneva, Switzerland. In this role, Dr. Dhingra leads WHO’s global efforts in providing strategic leadership on patient safety within the context of UHC. This includes implementation of 2019 WHA resolution ‘Global Action on Patient Safety’, World Patient Safety Day, 2021 WHA approved Global Patient Safety Action Plan 2021-2030, Global Patient Safety Challenge: Medication Without Harm; Global Patient Safety Network; Leadership and safety culture; Education and Training; Reporting and Learning Systems; Safety and quality tools and checklists (Safe Childbirth & Surgical Safety); Patient and family engagement including Patients for Patient Safety; Safer primary care; Diagnostic safety; Standardizing care processes; and Patient safety solutions. Dr. Dhingra led the WHO Blood Safety unit after joining WHO headquarters in Geneva in 2000 till 2014. Since 2015, Dr. Dhingra is coordinating WHO global efforts in the areas of patient safety, quality improvement and risk management. Prior to joining WHO, Dr. Dhingra served as a medical faculty in a large, tertiary care university teaching hospital in New Delhi, India for 14 years, also coordinating transfusion and laboratory services, after medical and specialist qualifications from New Delhi and UK fellowships.

Edwin Loftin, DNP, MBA, RN, NEA-BC, FACHE

Mr. Loftin is a progressive senior healthcare executive who cultivates a culture of healing and person and family-centered care.

Mr. Loftin led the medical center’s efforts to become the first in the nation to earn The Joint Commission’s Integrated Care Certification.

Under his leadership, Parrish Healthcare has maintained an impeccable quality and patient safety record including Patient Safety Movement Foundation 5-Star.

Parrish Healthcare is also a member of the world-renown Mayo Clinic Care Network.

Loftin’s community service includes serving on The Joint Commission Clinical Advisory team for Vizient Inc., Vizient SE and Truven Advisory Committee; Board member of The Safe Care Group; member of advisory boards for UCF and EFSC Colleges of Nursing; board chair of the Space Coast Chapter of the American Red Cross; and serving as the United Way of Brevard Employee Campaign Manager. Loftin is the recipient of the 2017 Steven Moreau International Humanitarian from the Patient Safety Movement Foundation.

Loftin earned his Doctorate from University of Central Florida, Master of Business Administration degree from East Carolina University and his Bachelor of Science Degree in Nursing from Atlantic Christian College in Wilson, North Carolina. He is a fellow of the American College of Healthcare Executives and a member of the American Organization of Nurse Executives.

Michael Seres

Michael is the founder of 11Health, the world’s first sensor network company focused on helping patients with long term chronic conditions who are connected to medical bags. He was diagnosed aged 12 with the incurable bowel condition Crohn’s Disease. In late 2011 he became the 11th person to undergo a small bowel transplant in the UK at The Churchill Hospital in Oxford. More recently he is a two time cancer survivor. Michael started blogging about his journey and is a published author and patient mentor. He was the co-Chair of NHS Digital Services User Council & helped implement the first skype clinics in UK. In 2015 he was announced as Stanford Medicine X first Patient-in-Residence and is an Executive Board member.