Download the Workbook and Toolkit
- Download the Performance Improvement Activity Workbook to use during the live activity.
- Explore our free Performance Improvement Toolkit for an easy-to-understand, step-by-step guide to performance improvement in your organization. The Toolkit contains a summary of each step of the performance improvement process with probing questions for consideration and visual diagrams and images throughout.
Additional Resources for Future Use
Before you get started, make sure you have the right people on your team. Use our SIPOC exercise to guide your creation of your team.
Fishbone diagrams are one tool to conduct a Root Cause Analysis. Find a fishbone diagram template that you can download and use here.
Once you and your team have identified a number of potential solutions, use our prioritization grid template to help you determine your next move.