Susana Lorenzo, MD, PhD, MPH

Chief of the Quality and Patient Management Area

Hospital Universitario Fundacion Alcorcón

Dr. Lorenzo is a physician, who has been working in healthcare management since 1995.

Training: PhD Medical School – Complutense University (1994), Master in Public Health Policy Administration – University of Michigan (1990). She has the EOQ accreditation in Quality Systems Manager in Healthcare (ES10QSMH-372). Healthcare Management Program IESE Business School (2012).

Research: Since 1995, principal investigator of competitive research projects financed by national and international agencies. My research activity has focused mainly on quality management and patient safety

Currently: she is the Chief of the Quality and Patient Management Area (Admission, Social Work, Patients’ Affairs, Patient Safety and Quality Manager) at Hospital Universitario Fundacion Alcorcón (Alcorcón, Madrid, Spain). She is professor at different Universities and Healthcare Schools, teaching healthcare & quality management, and patient safety.

Editor in Chief: Journal of Healthcare Quality Research (previously Revista de Calidad Asistencial). She has been Chief Executive Officer of the Spanish Society for Quality in Health Care (2011-2015).